Employee Counselling
HA Wisdom Wellbeing Employee Assistance Programme (EAP) counselling service provides you access to in-the-moment support 24/7, 365-days a year.
Employee Assistance Programme (EAP)
Support your workforce through any life issues or problems
A confidential helpline from HA Wisdom Wellbeing available 24/7, 365 days a year and a companion app. Decrease mental health related absences, safeguard staff and maximise ROI. Accredited by the BACP & NCPS
See what this benefit has to offer
What best describes you?
What do I get?
Wisdom app
With HA Wisdom Wellbeing, you will have access to their unique EAP app Wisdom - a mental health and wellbeing tracker to support you 24/7.
Menopause support
HA Wisdom Wellbeing's clinically accredited CBT for Menopause in partnership with Rightsteps gives you fast, expert led support.
Mental Health First Aid Training (MHFA)
Mental Health First Aid (MHFA) is an essential training course designed to equip you with the necessary skills to support your colleagues' mental wellbeing in the workplace.
Protecting your people, protects your business.
24/7 counselling
HA Wisdom Wellbeing EAP guarantees that all counsellors meet a quality criterion, with a short-term and goal oriented model that matches your organisation's requirements.
Virtual GP
Powered by Livi, it's an on-demand Virtual GP service for all businesses who sign-up to Wisdom Super Care EAP.
Occupational health assessments
Benefit from one qualified dedicated Occupational Health Specialist, as well as assessments, one for every 100 employees.
Wisdom app
Access to HA Wisdom Wellbeing EAP gives your employees exclusive access to their mental wellbeing app, which helps track wellness and improves your employees' mental health.
It’s simple
How does the EAP benefit work?
1
Sign up to the benefit
Register your business for free on the BHN Extras platform and request a quote for the HA Wisdom Wellbeing EAP benefit from our trusted partner HA Wisdom Wellbeing. This takes only about 5 minutes.
2
HA Wisdom Wellbeing sets you up
You will be contacted directly by our partner HA Wisdom Wellbeing. If you decide to proceed, they will support you through the entire process and will charge you directly. We'll then add the benefit to your Extras where your employees can access it.
3
Employees register and access the portal
Employees use their free BHN Extras account and access HA Wisdom Wellbeing EAP anytime. In the Wisdom Portal, employees will find details of the 24/7 confidential helpline and a wealth of information, tools and tips to improve mental and physical wellbeing. Employees can also download the Wisdom App.
High impact, low cost
Reduce absenteeism
Employees are more likely to return to work by 44%
Support with depression
Help reduce depression rates by up to 53%
Increase retention
Improve employee retention rates by as much as 4.5X
Decrease Anxiety
Reduce anxiety rates by as much as 45%
Easy Promotion
Dedicated Relationship Manager
To support you on your journey with HA Wisdom Wellbeing
Support with launch
Onboarding call & launch webinar for your people
Wellbeing and content calendar
12 month calendar focusing on all things health and wellbeing
Get the most out of your EAP
Support on how to get the most from your EAP
Customer Support
We're here to help
Find answers to questions most frequently asked by employers and active clients.
Ready to make your move?
Join in, spread the word, stay supported
Get started
Login to Extras and select HA Wisdom Wellbeing EAP to access mental and financial support from an expert
Log In
Invite your employer
Encourage your Employer to Sign Up for HA | Wisdom Wellbeing EAP for you and your colleagues to enjoy.
Invite now
We are nothing without our people and if our people are not physically mentally strong then we are not able to deliver the services that we are here to provide to thousands of young people.
We spend such a large chunk of our lives at work, and we recognise that everyone has their own stuff going on and the importance of providing a safe space for them to deal with the many challenges that life can bring our way.
HA | Wisdom Wellbeing FAQs
What is EAP counselling +
Employee Assistance Programme (EAP) Counselling is a safe space where employees can confide in and discuss any challenges with qualified counsellors. Employees might be facing issues in their personal lives or workplace which could be negatively impacting their professional performance. EAP counselling provides employees with free, short-term counselling in a confidential and secure environment.
What does an employee assistance programme do? +
An Employee Assistance Programme is a specially designed benefit programme for employees who are facing struggles in their personal or professional lives. EAPs provides counselling, legal advice and financial guides 24/7, 365 days a year, prioritising an employee’s mental wellbeing.
What does an EAP include? +
Included within a standard EAP is access to a free counselling, legal and information line which is available 24/7, 365 days a year as well as critical incident advice, management support guides, lines and counselling. With HA Wisdom Wellbeing’s EAP, you also have access to our online health portal and our Wisdom App, complete with wellbeing tools and resources.
HA | Wisdom Wellbeing FAQs
What is EAP? +
Employee Assistance Programmes commonly known as an EAP are confidential helplines that help smooth out personal and work-related problems. 85% of adults experience stress often, and a third feel under stress for a full day per week. An EAP reduces stress, boosts wellbeing, and encourages a happier, healthier workforce.
HA | Wisdom Wellbeing's EAP is the most comprehensive on the market today. We use tried and trusted techniques along with technology to provide 24/7, 365 support.
Is my call confidential? +
Calls to our helpline are entirely confidential, unless there is a risk of serious harm to you or somebody else, or where there is a legal duty for us to disclose. However, this will be discussed with you in the first instance unless that may increase the risk of harm to you or someone else. Calls with our service may be recorded and live monitored for training and quality assurance purposes, whilst respecting the confidentiality of the call.
Who will answer my query, and where are they based? +
Our call centre is open 24/7, 365, all queries are answered by highly-trained and qualified counsellors and legal advisors and pride ourselves on being always available.
Can you offer support to those who struggle with speaking English? +
For those whose first language is not English, we offer a translation option. Counsellors use qualified interpreters to give advice and support in over 200 languages.
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